In a great standup comedy bit, Jerry Seinfeld brilliantly points to an impossibility in the medical field: “Every time somebody recommends a doctor, he’s always the best. ‘Oh, is he good? Oh, he’s the best. This guy’s the best.’ They can’t all be the best. There can’t be this many bests.”
The same conundrum exists in the construction industry in terms of what technology to choose. Multiple software solutions claim to be “the best” in the U.S. and Canada, but not all of them can claim this honor. With the HCSS platform, we’ll just let the actual stats and customers speak for themselves.
86% of ENR’s Top Contractors Use HCSS
According to Engineering News-Record (ENR) – a top resource for monitoring the constant whirlwind of activity throughout the world of construction – 43 of the top 50 heavy civil contractors in North America rely on the HCSS platform daily, including HeavyBid for estimating and HeavyJob for project management.
HeavyBid: Bidding software beloved by over 50,000 estimators that’s designed to help users eliminate guesswork and extra steps, getting out more bids in less time.
HeavyJob: Operational software that helps streamline communication between the field and the office, thanks to features like time cards, daily diaries, and job costing insights.
Used by the best in the industry, the fact that so many transportation contractors have chosen HCSS and continue to use the platform decades later speaks directly to the product's power.
Trust the Reviews
Often considered the gold standard of business software and service reviews, G2 is home to outstanding ratings for companies gushing over the HCSS platform. In their most recent Fall Awards alone, HCSS was given 7 badges in 14 categories, including:
- Leader - Mid-Market: Construction Estimating, Jobsite Management
- Leader Fall 2024: Construction Estimating, Bid Management, Jobsite Management, Construction Management
- Momentum Leader: Construction Estimating, Jobsite Management, Bid Management
- Leader - Small Business: Jobsite Management, Construction Estimating, Bid Management
- Easiest To Do Business With: Small Business - Jobsite Management
- High Performer: Construction Project Management
- Users Love Us
Citing how customizable the software is to meet the unique needs of every business, users highlight how HeavyBid and HeavyJob are easy to implement and field-friendly. The pair of most recent headlines and feedback from validated, current users emphasizes these facts:
“This software has changed the game for our estimating & job costing processes.” – Jonny K., Project Controls Manager
“The most beneficial part of HCSS is the integration between actual production and the bid. I use HeavyBid on a daily basis, and refer to our production from HeavyJob for most of our Bid Items. It didn't take long for our employees to begin using the software, and when hiring new employees, the transition is relatively quick. It is not often that I need support, but when it is necessary, they answer the phone in just a couple rings, and I actually get to speak with a live agent that speaks English natively.” – Luke C., Project Manager/Estimator
Award-Winning Support 24/7/365
HCSS Support is like having an army of full-time technical wizards on speed dial. With rigid training and undeniable expertise, the staff’s resolution rate for cases on first contact is a whopping 98.6%. On top of that, if Support doesn’t have an immediate solution for a rare problem, they always return the call the moment they do.
There’s a reason HCSS keeps taking home the Stevie Awards’ top honor of People’s Choice. These quick response times keep customer projects flying along without a hitch, squashing any potential downtime. Speed isn’t the only issue either – the entire department prioritizes equipping customers with crucial training resources that enable them to get the most out of the programs.
Share Your Story With Us Next
Are you already an HCSS customer? If so, we would love to hear firsthand what you like and don’t like about the software so we can continue improving it. Gathering crucial feedback like this—both positive and negative—is key in our efforts to aspire to perfection.
Please share your story with us today!
