Can I get a temporary license to accommodate the number of attendees in training?
We are happy to provide temporary licenses for your software to accommodate those employees on your implementation team. We can […]
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Do I need to bring my laptop to Sugar Land? Should I have remote access back to the office?
HCSS recommends bringing your own laptop for your design session at our Sugar Land, Texas, campus. However, we do have loaner […]
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Where can I find information and tips for setting up my system?
Visit the HCSS Help Center at https://help.hcss.com to read articles on all of our HCSS products, including an entire section on Estimate and System […]
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What can we do before we get to the HCSS office?
There are several pieces of homework to do before coming to HCSS, such as installing the software. Please call our HCSS Support […]
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What is the benefit of my company coming to your office in Sugar Land?
We understand that you’re busy, and that time is precious to your company and employees.However, bringing a team of employees […]
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Who from our company should come to our design session in Sugar Land?
We suggest sending between 3-7 people, based on the size of your implementation and the roles each person plays. At […]
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What can we do prior to our visit?
There are several pieces of homework to complete before coming to HCSS. Technical requirements call During this call, HCSS will introduce our process […]
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Can we implement a new accounting system at the same time as HCSS software?
In order to have full access to all of your employee resources, we recommend going live and being fully familiar […]
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What do we discuss during calls?
During the project kickoff call, HCSS will introduce our process and methodology to you and your team. We will discuss […]
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Is payroll export part of the implementation process?
Payroll export is part of the setup and implementation process for our software. It is included at no extra charge […]
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Can we implement multiple products at once?
It is not uncommon for a company to purchase multiple HCSS software products—or all products—at one time.Depending on the team overlap and […]
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What will we discuss during implementation?
Each implementation is tailored directly to your company’s structure, as well as your needs. Because of this, every implementation is […]
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HCSS is the gold standard software solution for winning, planning, and managing construction projects by connecting the office to the field.