Can we implement a new accounting system at the same time as HCSS software?
In order to have full access to all of your employee resources, we recommend going live and being fully familiar […]
FAQs
What do we discuss during calls?
During the project kickoff call, HCSS will introduce our process and methodology to you and your team. We will discuss […]
Is payroll export part of the implementation process?
Payroll export is part of the setup and implementation process for our software. It is included at no extra charge […]
Can we implement multiple products at once?
It is not uncommon for a company to purchase multiple HCSS software products—or all products—at one time.Depending on the team overlap and […]
What will we discuss during implementation?
Each implementation is tailored directly to your company’s structure, as well as your needs. Because of this, every implementation is […]
Who will be involved in our implementation?
It is important that you put the right team together in order to implement your new software correctly and to […]
What is involved in HeavyBid implementation?
With exceptions for extremely large companies or major rollouts, HeavyBid implementation does not typically require that the customer come to the HCSS offices. Instead, […]
How much does onsite training cost?
After you’ve implemented your HCSS software, you might find that you need additional training down the road. Maybe you’d like to learn […]
Can I do my implementation or training online?
HCSS Professional Services has a number of different options to allow you to get up and running using your new […]
Do you recommend Apple or Android mobile devices?
HCSS recommends the Apple iPad because of its overall user experience, feature accessibility, and size. More features are available on the […]
When can we start using the software?
In order to reduce rework and limit frustrations, HCSS recommends waiting until you have completed the entire implementation experience to […]
What is DIS and TrueUp?
Data Integration Services (DIS) is a program that uses either a Structured Query Language (SQL) view (a table of data) […]