Annual business reviews
A yearly meeting to discuss progress on goals, current pain points, and opportunities for growth/improvement. A deep dive into your usage trends with a goal to create action plans from the analysis and conversation.
Product advocacy
Talk to Customer Success about concerns with the software. It is part of our role to work with the Development teams on providing customer feedback about feature requests to help shape the software into the best solution for our customers.
“I thought it was quite beneficial and nice to know you guys are keeping an eye on us.”
Mike Newholm, Customer since 2005
Let’s work together to achieve your business goals
Learn how an Annual Business Review (ABR) can help solve the most pressing business problems for new and long-time HCSS customers.
