There are several pieces of homework to do before coming to HCSS, such as installing the software. Please call our HCSS Support department in order to install the following software:
HCSS Support:
- Estimating: 855-231-7876
- Fleet: 855-231-7877
- Operations: 855-231-7878
- HeavyJob Manager system
- HDM (talks to cloud for mobile devices and for reporting)
- HCSS Field systems on either laptops or mobile devices
Equipment360/FuelerPlus (in SQL)
- Equipment360 server manager
- Equipment360 Manager
- Mobile Mechanic systems on either laptop or mobile
- Workstations and server component
- Workstations and server component
Other
- Any other software required for your business processes (Adobe, Excel, etc.) should also be installed before implementation.
We also ask that you complete the implementation workbook that will be sent to you and fill out the process templates provided. You will need to define your implementation team and discuss why you bought the software, what you want it to do, and what your needs and expectations are.
Our recommended best practice for HeavyJob is to have HeavyJob and HDM installed and have remote access to HeavyJob Manager before your two-day design session. Doing this means that setup and implementation data can be directly installed, and all preferences, library setup and JOBMAST settings (master templates) are in place. There is no transition for this data, and there is less on the to-do list coming out of the process design session.
