SUGAR LAND, Texas — HCSS, a leading provider of construction management software for heavy civil and infrastructure projects, has been honored with a Gold Stevie Award for Customer Service Training Team of the Year in the 2025 Stevie Awards for Sales & Customer Service. This prestigious recognition marks a significant milestone for HCSS, showcasing the company's commitment to excellence, continuous improvement, and education in customer support.
The Gold Stevie Award represents a remarkable progression for HCSS, following Bronze awards in the first two years of participation and Silver awards in the subsequent two years. This achievement underscores HCSS's dedication to enhancing its customer service capabilities and providing unparalleled support to its clients in the construction industry.
"Winning the Gold Stevie Award for Customer Service Training Team of the Year is a testament to our unwavering commitment to our customers," said Patrick Babb, Director of Technical Support at HCSS. "This recognition validates our ongoing efforts to provide the best possible support and training to our team, which directly translates to exceptional service that our customers deserve."
The Stevie Awards are widely recognized as the world's premier business awards, with more than 12,000 entries received each year from organizations across 70 nations. The awards are judged by over 1,000 professionals worldwide, honoring outstanding performances in various categories across different industries.
HCSS's Gold Stevie Award specifically acknowledges the company's excellence in customer service training, highlighting its progress, commitment to improvement, and dedication to providing customers with the best possible experience. This recognition serves as an independent confirmation of HCSS's credentials and reinforces its position as an industry leader in customer service and support.
In addition to the Gold Customer Service Training Team of the Year award, HCSS has previously received a Silver Stevie Award for Front-line Customer Service Team of the Year, further emphasizing the company's customer-centric approach and its always-available mentality to assist clients.
For HCSS customers, these awards signify consistent quality, innovation, and customer satisfaction that they can rely on at any time, anywhere, and any day of the year. The recognition highlights HCSS's trusted excellence as a multiple Stevie Award winner, with a particular focus on continuing education for support staff and excellence in onboarding new support analysts.
HCSS's success in the Stevie Awards reflects its ongoing commitment to providing innovative software solutions and exceptional customer support to the heavy civil construction industry. As the company continues to evolve and improve its services, clients can expect even greater levels of support and expertise in the future.
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About HCSS
HCSS is the trusted leader in construction software for estimating, field entry, project management, safety, digital plans, fleet management, and telematics. For 38 years, the company has used annual user group meetings to listen to customers resulting in innovative software to manage every part of the project lifecycle. With 24/7 instant support and a proven implementation process, HCSS has helped improve operations for over 4,000 companies ranging from $1M to billions in revenue across the United States and Canada. HCSS, a 15-time Best Place to Work in Texas, has a unique 12-acre campus in Sugar Land, Texas, with three buildings capable of housing 700 employees. Learn more at hcss.com.
