Construction Software Security

SOC Compliance at HCSS

With more than five years of SOC certified compliance, trust in a software partner to run your business on a secure cloud that supports you from anywhere and is powered by a platform with enterprise-level infrastructure and data security at every level. HCSS partners with hosting industry leaders to protect your investment in the cloud.

SOC 1 (Type 2)
SOC 2 (Type 2)

If you would like additional information about HCSS SOC compliance, please contact us.

The highest level of security in mind

“When partnering with HCSS, you can trust that we take the protection of your data seriously. We have made significant investments in our organizational controls and cybersecurity, and believe in its importance to maintain the integrity of our systems. To ensure the best defense possible, we maintain strict security controls and policies to ensure the protection, integrity, processing, privacy, and confidentiality of your data. We make it a priority to not only offer the best solutions and infrastructure in the industry but also to ensure that our software is built with the highest level of security in mind.”

— Mark Stewart, Chief Technology Officer

Protect your data with confidence

As a SOC compliant organization, HCSS has undergone a third-party audit and received certification demonstrating we have implemented and maintain effective internal controls and security related to security, availability, processing integrity, confidentiality, and privacy.

Why is it important for HCSS to be SOC-compliant?

There are several reasons why it is important for a software company to be SOC-compliant:

Customer trust: A SOC compliance report helps to build trust with customers and demonstrates that the company takes data security seriously.
Industry standards: SOC compliance shows that the company has met industry-recognized standards for data security and system controls.
Regulatory requirements: Some industries and sectors may require SOC compliance as a regulatory requirement.
Risk management: A SOC compliance report helps a company identify and address potential risks to their systems and data which helps to protect against data breaches and other security incidents.
Business continuity: By maintaining strong controls and safeguards, a SOC-compliant software company like HCSS can help ensure the continuity of its business operations.

HCSS AI: Construction-Grade Security & Privacy

Your data is your competitive advantage.

Whether it’s historical bid data in HeavyBid, production rates in HeavyJob, or operational insights across your platform, we protect your data with the same level of care we use to protect our own data.

AI solutions should make you more efficient, not introduce risk. Here’s how we ensure that for HCSS products.

Your data is your intellectual property

The data you enter into HCSS belongs to you. Your competitive edge stays yours.

We never share your bid strategies, labor rates, or production data.
Your proprietary information is not exposed or accessible to other contractors.
We never use your data to train any AI models for other customers.

Isolated by design

HCSS AI operates within your secure tenant environment.

When AI drafts a response, whether summarizing a change order or analyzing a variance, it uses only your organization’s data to provide context, not train any AI models.

Contractor A’s production rate will never assist Contractor B. There is no cross-customer data sharing.

Permission-aware AI

HCSS AI respects the user permissions you’ve already set.

If someone cannot view markup, indirect costs, safety incidents, or financial details in HCSS products, the AI will not show or use that data in its responses. HCSS AI follows your security rules, not the other way around.

Encrypted end-to-end

HCSS AI data is protected just like all HCSS data:

Encrypted in transit;
Encrypted at rest; and
Secured within enterprise cloud infrastructure.

There is no separate or reduced security standard for HCSS AI features.

Built on Azure Enterprise

HCSS AI is built with private Microsoft Azure Enterprise Infrastructure and uses Azure OpenAI Models.

This ensures:

Your data remains within HCSS’s private Azure tenant just as it always has;
Prompts and outputs are not used to train public AI models;
Processing stays inside the Azure Trust Boundary; and
Enterprise-grade security and compliance standards apply.

Your data does not leave our secure environment.

Built for construction, not experimentation

HCSS AI is designed to:

Assist your teams;
Improve decision speed; and
Reduce manual effort.

It does not:

Replace professional judgment;
Make autonomous financial decisions; and
Expose your competitive data.

You stay in control, always.

You can choose to disable HCSS AI for your environment. If HCSS AI is disabled, your users will not have access to the AI features, and your data will not be processed to power HCSS AI.

Frequently asked questions

Is my data being used to train AI models?

No. Customer data:

Is not used to train global AI models;
Is not used to train other customers’ models; and
Stays within HCSS’s private Azure tenant.

We use Microsoft Azure OpenAI within the Azure Trust Boundary, meaning prompts and outputs are not used to improve public models.

Is my data shared across customers?

Absolutely not. Each customer operates in an isolated tenant environment. HCSS AI responses are generated using only that customer’s data. There is no cross-customer pooling or sharing.

Could another contractor’s data influence my results?

No. AI responses are scoped exclusively to your tenant. There is no mechanism for cross-contractor learning or leakage.

Can HCSS AI show information users normally cannot see?

No. HCSS AI respects existing HCSS permission structures across products. If a user cannot access certain financial or operational fields, AI will not surface that information.

Is the data encrypted?

Yes. AI-related data is encrypted in transit, at rest, and meets the same enterprise security standards as the rest of HCSS.

Where does the data live?

Within Microsoft Azure Enterprise infrastructure. All processing happens within HCSS’s secure Azure tenant. Data does not leave the environment.

Are you using public ChatGPT?

No. We use Azure OpenAI within enterprise controls. This is different from consumer-grade public AI tools. Customer data does not flow into public systems.

What happens if HCSS AI generates an incorrect answer?

HCSS AI is designed as an assistive tool. Users remain in control, responsible for final approvals, able to review and validate outputs. HCSS AI does not autonomously submit bids, approve change orders, or alter financial data.

What is “in-context learning” in a construction setting?

In-context learning means HCSS AI uses your data only to answer your question at that moment. It does not retain, store, or learn from your information afterward.

Think of it like a consultant who reviews your project details to provide an answer, then leaves without keeping any of your documents.

Your data is used to generate the response, not train future models.

Why should we trust HCSS AI?

Because it:

Operates within the same secure infrastructure as other HCSS products;
Respects your data ownership;
Honors your permission structure;
Does not expose proprietary information; and
Assist, not replaces, professional judgment.

To learn more about how we process personal data, please see our Privacy Policy.

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Data security & compliance