How do I get my company up and running with FuelerPlus?
HCSS offers two ways to implement your new fuel tracking software, and both are designed to get your company up and […]
Implementation
Can my training days be split up and/or held at different locations?
HCSS recommends bringing your entire team to a central location for training and implementation sessions. However, we understand this is not […]
What will I learn in HeavyBid 201?
HeavyBid 201 is a more in-depth course for current HeavyBid users who are looking to utilize the more advanced features within the software. […]
What will I learn in HeavyBid 101?
HeavyBid 101 is best for new estimators who have been hired by a company that is already using HeavyBid. It is a […]
What is the difference between a HeavyBid class and onsite training?
HeavyBid 101 and 201 classes are perfect for when you have one or two employees who need to be trained […]
Can I take training online?
HCSS offers online implementations and continuing education training for several of our products.Online implementations are perfect for companies with a small […]
Can I discuss plans with the contract trainer before he arrives?
If you are concerned about what will be discussed during your training session, or would like to go over any […]
What are my software registration codes?
Once your software is purchased, you will receive an email from HCSS containing your registration codes. Please check your spam folders if […]
Can I get a temporary license to accommodate the number of attendees in training?
We are happy to provide temporary licenses for your software to accommodate those employees on your implementation team. We can […]
Do I need to bring my laptop to Sugar Land? Should I have remote access back to the office?
HCSS recommends bringing your own laptop for your design session at our Sugar Land, Texas, campus. However, we do have loaner […]
Where can I find information and tips for setting up my system?
Visit the HCSS Help Center at https://help.hcss.com to read articles on all of our HCSS products, including an entire section on Estimate and System […]
What can we do before we get to the HCSS office?
There are several pieces of homework to do before coming to HCSS, such as installing the software. Please call our HCSS Support […]